Responsible Gaming
Gaming Should Be Entertainment
At Britsino, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable experience, it's important to understand that the house always has an edge, and you should never gamble more than you can afford to lose.
Please gamble responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in online gaming and gambling activities. We are committed to preventing underage gambling and will verify your age during registration. It is illegal for anyone under 18 to gamble online or in-person in the UK.
If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these signs in yourself or someone you know, seek help immediately:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or lying about the amount you gamble
- Gambling to escape stress, anxiety, depression, or other emotional problems
- Neglecting family, friends, work, or education due to gambling
- Borrowing money or using credit to finance gambling
- Unable to cut back or stop gambling despite wanting to
- Experiencing anxiety or irritability when attempting to reduce gambling
- Jeopardizing relationships, employment, or educational opportunities
- Relying on others for money to cover gambling losses or debts
If you experience any of these signs, it's important to reach out for support immediately.
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly). Once this limit is reached, you cannot deposit further funds until the period resets.
- Loss Limits: Set a maximum amount you're willing to lose over a specific period. Your account will be suspended once this limit is reached.
- Reality Checks: Enable pop-up notifications at regular intervals to remind you how long you've been playing and how much you've spent.
- Time-Out: Take a temporary break from your account (typically 24 hours to 6 weeks) without losing access permanently.
- Self-Exclusion: Permanently close your account and exclude yourself from all gaming activities. This is a serious decision and typically cannot be reversed for a set period.
You can activate any of these tools in your account settings at any time. We encourage you to use them proactively.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare — Free, confidential support and information about problem gambling
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Register to self-exclude from all UK-regulated online gambling operators - Gamblers Anonymous — Support groups and peer assistance
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic — NHS specialist treatment service
Telephone: 020 7054 2000
Other Countries
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support — problem gambling is a serious condition that affects many people, and professional help is available.
Contact GamCare, GamStop, or one of the organisations listed above. They offer free, confidential, and non-judgmental support to help you regain control.
Your wellbeing is our priority. Please play responsibly.